Life Care Center of Kennewick News

News By Category- Residents

Keith Collins thanks Kennewick for caring for in-law

Earlier this year, Kelley Falcon, vice president of Human Resources, shared an article by Dan Oswald entitled “Quality Starts with People.” There was one quote in particular that was highlighted in that article that really stood out.

 “Quality is never an accident.”

 Recently, the truth of this statement was illustrated to me more forcefully and personally than I could ever have imagined.